Shipping policy

HAUNTED RIDES SHIPPING POLICY

Thank you for shopping with Haunted Rides. We work with our fulfillment partners to get your order on its way as quickly as possible.

ORDER PROCESSING

Orders are sent to the appropriate fulfillment partner after your order is confirmed. Processing times may vary by product, supplier, order volume, weekends, and holidays.

SHIPPING & DELIVERY

Shipping options, charges, and available delivery estimates will be displayed at checkout when applicable. Delivery times are estimates and are not guaranteed.

Because Haunted Rides works with multiple fulfillment partners, items from the same order may arrive in separate packages or at different times.

ORDER TRACKING

When tracking information is available, it will be provided after your order ships. Please allow time for the carrier to update its tracking system.

DELAYS

Carrier delays, severe weather, holidays, address issues, and other circumstances outside our control may affect delivery times.

INCORRECT ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you discover an error. We cannot guarantee that an address can be changed after an order has entered fulfillment.

LOST OR DAMAGED ORDERS

If your order arrives damaged, or tracking indicates a delivery problem, please contact Haunted Rides promptly with your order number and relevant photos or tracking information so we can review the issue.

RETURNS

Returns and refunds are governed by our Return and Refund Policy.

CONTACT

Questions about your shipment can be sent to lenf98@aol.com.